Technical Support

<p>&nbsp;</p> <p>Networking Basics:</p> <p>&nbsp;</p> <p>TCP/IP, Subnetting, VLAN, DHCP, DNS</p> <p>&nbsp;</p> <p>Routing &amp; Switching concepts</p> <p>Hardware Support:</p> <p>Router, Switch, Firewall, Access Point configuration &amp; troubleshooting</p> <p>&nbsp;</p> <p>Structured cabling, patch panel management</p> <p>&nbsp;</p> <p>Banking onnectivity troubleshooting</p> <p>&nbsp;</p> <p>Data Center &amp; Branch Network connectivity monitoring&nbsp;</p> <p>&nbsp;</p> <p>Firewall &amp; Security:</p> <p>&nbsp;</p> <p>Basic firewall rules (MikroTik, FortiGate, etc.)</p> <p>&nbsp;</p> <p>Endpoint security, antivirus deployment, USB control</p> <p>&nbsp;</p> <p>Knowledge of VPN (IPSec, SSL VPN</p> <p>Monitoring Tools:</p> <p>&nbsp;</p> <p>MRTG,&nbsp; Nagios, What's app gold</p> <p>Backup &amp; Recovery:</p> <p>&nbsp;</p> <p>Basic knowledge on data backup solutions</p> <p>User file recovery process&nbsp;</p> <p>Soft Skills</p> <p>Incident response &amp; documentation</p> <p>Coordination with vendors &amp; service providers</p> <p>Time management and multi-tasking</p> <p>&nbsp;</p> <p>Report writing (monthly r</p>